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Frequently asked questions
Do you organise cleaning and linen?
We are proud to say we have simply the best team of housekeepers in Cambridge. We handle everything for you and provide hotel quality linen, towels and premium toiletries
What about maintenance?
For minor issues, our in-house maintenance team will handle any problems.
For more specialist issues such as electrical faults and plumbing, our highly trusted professional partners will handle them.
We will always supervise the whole process to ensure everything runs smoothly and contact you if the cost will be over an agreed amount.
Remember, you are only charged the cost to us and we are happy to use any maintenance people you recommend
My current agency charges a markup on Cleaning and Maintenance costs - do you do this?
Absolutely not!
Unlike other agencies, we do not add 'hidden' charges to cleaning and maintenance costs.
You are simply charged whatever the cleaner or maintenance contractor charges with no markup from us.
You are also free to use your own cleaners or maintenance people with all the coordination carried out by us at no extra cost to you.
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