As a small company we pride ourselves of being available 24/7 for both owners and guests. No call centres, no switchboards, you and you guests have direct contact with our Directors at all times. Also, as we live locally, we are never more than a short drive from all our properties and can be personally on hand to deal with any issues or queries.

Guests can contact us directly at any time via their booking app or direct to us by text, WhatsApp or by phone. We are always there for our guests and happy to help them in any way to ensure they have the best stay ever.

We set out house rules for all properties and provide a comprehensive house manual. Airbnb provide host insurance which is very comprehensive. For other channels, we can ask for a damage deposit. However, we always advise that all owners appropriate secure short term let insurance.